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TCC has always been at the forefront of our industry and as we look ahead to reopening, we are implementing full-scale enhancements to our already rigorous procedures through our Customer Health & Safety Ensured Program, C.H.A.S.E.


What We're Doing About It

From our inception we have been dedicated to taking care of our customers with a focus on quality, Great Experience, and trust. As we prepare to welcome our customers back, we are committed to providing a safe environment with expert protocols and cutting-edge technology designed to inform our health and safety decisions during the evolving COVID-19 pandemic. It is within this framework we have created the C.H.A.S.E™ program – Customer Health & Safety Ensured. In addition, TCC is undergoing GBAC STAR™ accreditation. GBAC STAR™ is the cleaning industry’s only outbreak prevention, response and recovery accreditation for facilities. TCC has also been a HACCP accredited facility since 2005 maintaining a gold certification for Food Safe Accreditation. C.H.A.S.E™ sets out clear new measures being implemented at the TCC in order to allow for safe gatherings in the near future. In our Never-ending pursuit of excellence, we continue to seek out the latest data on prevention methods understanding that science and data will lead us out of this pandemic in a safe fashion.

TCC Becomes First Venue In Canada to Pursue GBAC STAR™ Accreditation

The Toronto Congress Centre (TCC) has announced its commitment to the health and safety of its staff and guests by becoming the first venue in Canada to pursue the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation for outbreak prevention, response, and recovery. GBAC STAR™ is the gold standard of prepared facilities and provides third-party validation that facilities have rigorous protocols in place for thorough response to biorisk situations.

TCC Introducing C.H.A.S.E.™
Customer Health & Safety Ensured

The C.H.A.S.E.™ program takes into account measures to ensure physical safety and psychological wellbeing of those attending events at TCC so you can focus on the business at hand.

Great Experience Makers

It’s not a tagline

It’s the heart and soul of our company

You create experience by understanding what someone is looking for. We have to put ourselves in your shoes. Our goal is to help you actualize your vision in a way you wouldn’t necessarily think of doing in first place.